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Christmas Delivery
For pre-Christmas delivery, please order by the following dates:
| Destination | Date to Order By |
|---|---|
| Republic of Ireland | Wednesday 20th December |
| Northern Ireland |
Sunday 17th December |
| United Kingdom |
Sunday 17th December |
| EU | Wednesday 13th December |
| USA | Monday 11th December |
| Canada | Monday 11th December |
| Australia | Thursday 7th December |
Standard Delivery
| Destination | Shipping Charge | Delivery Times * |
|---|---|---|
| Republic of Ireland | €5.99 (or free over €89) | 5-7 working days |
| Northern Ireland | £9.00 (or free over £79) | 5-7 working days |
| United Kingdom | £9.00 (or free over £79) | 5-7 working days |
| EU | From €14.99 | 5-7 working days |
| USA | US$29.99 (or free over US$149) | 5-9 working days |
| Canada | US$29.99 | 5-9 working days |
| Rest of the World | €34.99 | 14-20 working days |
Please Note
Each product sold on the kilkennydesign.com website has an estimated delivery time. We endeavor to deliver to the times specified, however on rare occasions, delays may occur which are outside of our control.
Please note, during busy sale periods, your order might take a little longer for delivery. We thank you for your patience.
Ireland:
When ordering from Ireland and Northern Ireland your order will be sent via GLS couriers or An Post. Once your order has been dispatched you will receive an email with details on your tracking information.
You can track your parcel at the links below:
UK and EU:
All deliveries to UK mainland and the EU, will be made by An Post. However, all merchandise will be subject to duty or other taxes on importation into your own country of residence. In the UK, your parcel will be delivered by Royal Mail. You can track your parcel here.
USA, Canada, Australia and Rest of World:
When ordering from USA, Canada, Australia and Rest of World your order will be sent via An Post. A signature is usually required on delivery.
If no one is home to sign for the delivery there should be a note/card left at your home/office/building to state that an attempted delivery has been made, giving you the details required to organize collection at a local depot or re-delivery.
In-Store Shippings:
Please allow 6-8 weeks for orders placed in store, via our store shipping service, to arrive at international destinations.
Duty/Tax Information
All merchandise may be subject to duty or other taxes on importation into your own country of residence. Kilkenny are not responsible for any importation charges or government fees that may be applied.
A clearance fee may also be levied by your local post office on each such dutiable parcel. Some Post Offices show this as “Additional Postage” or “Postage Due”.
Items sold online will only be delivered to the address specified on your order.
If you have a query, please contact our friendly Customer Service Team on +353 214308392 or email us on [email protected].
